Common Questions,
Fast Answers.

Standard turnaround is 15 business days from payment and approved art. Timing can vary based on quantity, garments, and decoration method.

The fastest path: send us quantity + deadline + garment type + print locations and we'll confirm the best schedule for your order.

Often yes — as long as blanks are available and production capacity allows it. Tell us your hard deadline upfront and we'll quote the best option available.

The biggest delays are: missing or incomplete size lists, late artwork approval, special-order garments not in stock, and last-minute changes after production starts.

If you want the fastest turnaround: approve proofs quickly, lock in your sizes early, and keep changes minimal once we're in production.

Vector files are best: AI, EPS, or PDF. High-resolution PNG or JPG (300 DPI+) can work for simpler designs.

Not sure what you have? Just send it — we'll tell you exactly what's needed and whether any adjustments are required before production.

Yes. If you have a logo or an idea, we can help refine it for screen printing or embroidery, confirm placement and sizing, and provide a digital proof before anything goes to production.

Yes — always. We send a digital proof showing placement, sizing, and colors before production begins. Nothing gets decorated until you've reviewed and approved it.

The best approach is collecting sizes in advance — a spreadsheet works great. For teams and businesses, we can walk you through the best sizing approach based on your program and timeline.

For large groups, our online team stores handle size collection automatically, which removes the back-and-forth entirely.

Yes. Most styles are available in both youth and adult sizing. We'll help you pick the right garments for your group, budget, and decoration method.

Screen printing is ideal for bold graphics, team spirit wear, event tees, and larger quantities. It delivers vibrant, long-lasting color and is typically the best value when you're ordering in volume.

Yes. Just tell us which locations you want — front, back, sleeve, left chest, etc. — and we'll quote each location accordingly. Multi-location orders are common for team uniforms and event apparel.

Yes. If you have a logo or idea, we can help get it print-ready, confirm placement and sizing, and show you a proof before production. Send what you have and we'll work from there.

Screen printing is built to last through repeated washing when cared for properly. Wash inside-out in cold water and avoid high heat in the dryer to get the most life out of the print.

Hats, polos, jackets, fleece, and heavier knits are ideal candidates. Very thin or highly stretchy fabrics may require special handling. We'll guide you to the best garment option for your logo and budget.

Yes. Most logos require digitizing — converting your artwork into a stitch file — before embroidery can begin. Once digitized, your file is saved on file and reorders are easy and consistent every time.

We match as closely as possible using our thread palette. If you have specific brand colors (Pantone or HEX values), send them along and we'll target the closest available match.

It depends on the garment and the look you want. Embroidery is typically the best choice for a professional logo on polos, jackets, and hats — it has a premium, elevated feel. For large bold graphics on tees and hoodies, screen printing is usually the better fit.

Not sure which to choose? Send us your logo and garment type and we'll recommend the right method.

Yes. We work with coaches and organizers to coordinate sizing, quantities, names and numbers (when needed), and timelines so the ordering process stays simple from start to finish.

Absolutely. Many programs bundle game uniforms with fan and spirit wear so players, families, and fans can all order together. It keeps branding consistent and simplifies the whole program.

The earlier the better — especially for season deadlines. Share your "need-by" date upfront and we can map out the best timeline. For large programs, 4–6 weeks of lead time is ideal.

Yes. We keep records of past orders — artwork, sizing, colors, and specs — to make reorders and updates straightforward year after year. No starting from scratch every season.

Yes — spirit wear is one of the most popular fundraisers for schools, teams, and community organizations. We'll help you choose apparel and decoration methods that fit your budget and timeline for maximum appeal.

Yes. We can build spirit wear options that include both youth and adult sizing so everyone in the organization can participate — players, parents, coaches, and fans.

Hoodies and tees are consistently the top sellers. For bold graphics across both, screen printing is typically the best fit. For a premium logo look on polos or hats, embroidery is a great option to include alongside printed items.

Yes. We carry forward prior designs and update dates or roster details as needed so your brand stays consistent across seasons without starting from scratch each time.

Yes. Online stores are a great fit for teams, schools, and organizations of any size. We set it up, manage it, and handle fulfillment — you just share the link. Members order and pay directly online, no cash handling required.

Payout methods vary by store type and the agreement in place. We'll outline exactly how it works before your store launches so everything is clear upfront.

Yes. Shipping availability depends on the project. If you need your order shipped, mention it when requesting a quote and we'll include shipping options and costs in your estimate.

Sometimes. For larger programs, split shipping to multiple addresses may be possible. Tell us what you need upfront and we'll work out the best fulfillment approach for your order.

Payment is typically due before production begins. We'll confirm the exact payment timing with your quote so there are no surprises.

For qualifying organizations and established accounts, purchase orders may be accepted. Reach out and we'll confirm whether POs work for your situation.